Mitel Telephone systems

Mitel have long provided communication solutions for a broad range of companies from very small single site systems to massive multi-site large enterprise level solutions.

The smallest unit they offer is the Mitel 3000 communications System, which can cater for anything up to 52 users. It is well suited to use in restaurants, shops and smaller businesses such as law firms or health clinics. It is a simple solution for the networking of additional devices such as fax machines or credit card terminals and straightforward enough for the user to manage via a computer or phone without the need for an on-site technician. Additionally, it supports a large number of functions such as conferencing, centralised voice mail, and auto attendants for routing calls, which are available as add-on modules.

The next platform up is the Mitel 5000, which allows for anything up to 250 users. It can also be used for multiple site installations, allowing businesses to network over multiple sites. This sharing can extend to include data networks, applications, digital and IP based phones and more. The larger capacity and the ability to host multiple sites also allows the Mitel 5000 to provide added future proofing; unless your company is close to the upper limit of the software it can potentially accommodate several new offices opening and a large number of employee expansions.

Above the Mitel 5000, moving into larger businesses, Mitel provide the SX 200 IP CP (communication platform), which can provide communications for up to 600 people. This system includes multiple features traditionally employed only by large businesses and makes the services available to the larger end of the medium sized business market.

The enterprise level communications platform offered by Mitel is the Axxess, which is fully expandable and supports in excess of 1000 users. This infrastructure comes with support to add new VoIP technology and older analogue systems in order to fully integrate current communications systems with the Mitel Axxess. This allows larger organisations time to upgrade their system in stages rather than through a single massive update.

Overall, Mitel offer many solutions graded to provide professional high quality communications and networking to all sizes of business. There are many companies who specialise in the implementation of Mitel telecoms systems and you would be well advised to seek out an expert to help you decide which system provides the best service for your company.



The author works for Opus Telecom, who specialise in the implementation of Mitel 5000 systems and Mitel support and maintenance.